Frequently asked questions
Lead times, materials, maintenance and configurations — the 150 questions our engineers field most. Filter by machine to see only what applies to your model.
46 QUESTIONS
What is the thickness of the powder coating layer on the machines?+
Do the actuators used by Qimarox meet the UL/CSA requirements?+
Can a product stopper be used on a roller conveyor for the Prmk1 and PR2?+
What is the delivery time for a Prorunner mk1?+
The lead time for Prorunner Mk1 is generally between 6 to 16 weeks*, with custom requirements taking a longer time.
*(this time is an approximation and can be subject to change, when placing an order you will get a definitive delivery time)
Can the machines be placed in a environment with temperatures above the 40 degrees celcius?+
The machines are not suitable for temperatures above 40 degrees Celsius. Its components have not been rated or classified for use in such high-temperature environments. Operating the machine beyond this limit may lead to performance issues, accelerated wear, or component failure. For applications requiring higher temperature resistance, get in touch with Qimarox.
Can the machines be places in a moisture environment?+
The machines can be configured in multiple variants for use in moisture environments or when the machines are cleaned with water. To ensure durability and performance, materials and protective coatings resistant to corrosion are essential. Proper selection of components, such as EPD coating, stainless steel or the Wash Down variant, can prevent material degradation.
Can the machines be places in a salt water environment?+
The machines can be configured in multiple variants for use in environments involving saltwater exposure. To ensure durability and performance, materials and protective coatings resistant to corrosion are essential. Proper selection of components, such as stainless steel or EPD coating, can prevent material degradation. For applications requiring salt water resistance, get in touch with Qimarox.
Can the machines be placed in a battery industry (no zinc parts) environment?+
Can the machines be used in a cleanroom (no dust) environment?+
Can the machines be used in a dusty or dirty environment?+
The machines can be used in dusty environments. It is crucial to adhere to the prescribed maintenance schedule to ensure optimal performance and longevity. Dust accumulation can impair functionality, leading to increased wear and potential failure. Regular maintenance helps prevent these issues, safeguarding operational efficiency and reducing downtime. Compliance with the maintenance plan is essential for sustained reliability and safety. Please note that the machine can not be used in ATEX environments.
Can the machines be placed in an earthquake region?+
The machines has not been tested or calculated for seismic regions. Structural integrity under seismic loads is unverified. Design modifications or anchoring may be necessary for compliance and safety. Until then, operate with caution in high-seismic-risk areas.
What is EPD (KTL) coating?+
Can the machine be supplied with EPD (KTL) coating?+
Is it needed to anchor the lift for stability?+
What brake voltage should be used for the gear motors?+
Why are there sometimes (like PVC or PF-00) sleeves on the conveyor rollers?+
Can a machine be later converted to be used for a heavier product?+
Can the integrator create their own conveyor on the carrier?+
Can two products be entered into the lift simultaneously?+
It is possible. When the products are placed side by side, it is important that they are properly centered and guided during insertion. When the products are placed one behind the other, it must be taken into account that a gap may occur between the products if there is a difference in speed between the feeding and infeed conveyor. Possible solution is to use a 2-zone conveyor.
In all cases, it is important that the center of mass of the total combination of products rests approximately in the middle of the conveyor.
How does the sensors work to be able to use only two sensors for additional stop positions?+
The sensors in the MK1 detect the detection strip in the carrier, it is necessary for both sensors to be activated for the carrier to stop. In the additional positions, where the carrier can come from above and below, this means that when the carrier comes from below, the lower sensor acts as the slow down, and the higher sensor as the stop, and when the carrier comes from above, the higher sensor acts as the slow down, and the lower sensor as the stop.
Would it be possible to supply our own I/O module for this Product?+
To know if this is possible we need to have more information on the I/O module to use so we can check if it can be mounted on the same location as our standard unit or if we need to make changes to the design. In every situation additional cost can apply and it may also effect delivery time. Preferred is to stick with the standaard options supplied by Qimarox.
Leaving the unit out will also generate additional cost as it would require a change request. Ask your sales representatives for the possibilities.
What brake voltage should be used for the motors?+
Why are there sometimes (e.g. PVC or PF-00) sleeves on the conveyor rollers?+
Does this lift have pneumatics?+
Can the machines be placed in an ATEX environment?+
Does anything have to be done to make the vertical conveyor CE worthy?+
Can a gear motor of an mk1 be swapped from side to side?+
No, this is not always possible. There is a vent nipple on top of the gear box, which will leak if the motor is rotated 180° when mounted on the other side. Consult Qimarox if you wish to change the position of the gear motor
Can the conveyor be mounted only on the clamp brackets (without the nut plates)?+
Yes, this is possible. The nut plates provide extra stability, preventing twisting during loading and unloading of products. If the conveyor (OEM) is rigid enough, this should not be a problem.
Can the Prorunner MK1 also be equipped with a SEW Movigear?+
This is currently not available as an option, MOVIMOT is available and often sufficient. If MOVIGEAR is desired, it may be possible to offer that (in consultation with engineering).
Why does Qimarox not apply counterbalance-weights to its vertical product and pallet elevators?+
By not using a counter weight it’s possible to have more flexibility for your lay-out as pallets can go in and out in each direction. Anther factor is cost, on engineering, material and maintenance. For each different application the weight would be different and by adding moving parts maintenance becomes more expensive. Also the counter weight would need safety pins for person safety when entering the safety zone.
All these additional costs will not compensate the slightly higher cost of a stronger gear motor.
Would it be possible to deliver the machines in custom RAL colors?+
Is it possible to feed the product to the machine manually?+
Are Qimarox vertical conveyors supplied with software?+
Yes, a functional description and software block will be provided by Qimarox.
We supply software blocks for both Siemens and AllenBradley Platforms, the software can be used to be implemented within your project software.
Our aim is to make integration of the equipment as easy as possible to any integrator.
Does the Prmk1 has to be controlled by VFD (Variable-frequency drive)?+
Yes, a VFD is necessary. To make sure the unit is operating as expected it is needed to enable ‘hoist-application’ in your VFD settings.
Hoist-application is a term used for certain settings in the VDF that make an electric-motor suitable for hoist-solutions.
It is also needed to correctly set high and low speed settings.
Why is the PR mk1 equipped with a belt and not with a chain?+
We have chosen a belt for less noise and less maintenance. The belt is also very robust and durable.
Can a integrator assemble the vertical conveyors on site by themselves?+
Can you also supply an stainless steel or hygienic version for food production environments?+
Yes, a stainless steel version is available but it’s not fully hygienic or wash down. If you need a full wash-down solution we can offer you the Prorunner mk5 wash-down.
Is there an automated drop-down safety available for the Prorunner mk1, PR2 and PR12?+
Can the gear motor be supplied with a MoviMot?+
The Prorunner mk1 and mk5 are available with a MoviMot drive system. This is not a standard component, which means that delivery time may be longer and costs may be higher.
Can the Prorunner mk1 be equipped with an encoder?+
It’s possible to use an encoder for the Prorunner mk1 in combination with a laser/sensor. Get in touch with Qimarox sales for the details.
Another alternative is to use the PR2 when multiple stopping positions or more precise positioning is required. The PR2 is equipped with an encoder on the gearmotor and the preferred solution.
Is the Prorunner mk1 available in different colours?+
The standard color is RAL 9007 (grey) for the column and product conveyor.
Some parts are zinc plated.
Other color combinations are possible but additional charges and extra delivery time might apply.
What is the maximum vertical speed of the Prorunner mk1?+
The maximum vertical speed of the Prorunner mk1 is 1,7m/s
Can the gear motor of the Prorunner mk1 also be mounted on another position? (Because it’s mounted on the top)+
You have the option to choose the motor position – left or right. The gear motor of the Prorunner mk1 can not be placed on a lower position.
It is typically positioned on the left side as standard, but it can also be configured on the right side to suit your specific requirements.
Why is the PRmk1 an interesting solution to consider if I need to vertically convey products?+
If you need to convey product vertically and if you need to optimize floor space usage a vertical conveyor is a good solution. The Prorunner mk1 is a solid and simple solution for a small investment when compared to other vertical conveyors. With many installations world-wide it is a proven solution for many different applications
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