Frequently asked questions

Actuators that Qimarox use without UL/CSA classification, are underneath the 100VA and are thereby usable when using a Class 2 Power Supply and/or is secured with for example product number 9000-41042-0100400 of Murr Electronics.

The machines are not suitable for temperatures above 40 degrees Celsius. Its components have not been rated or classified for use in such high-temperature environments. Operating the machine beyond this limit may lead to performance issues, accelerated wear, or component failure. For applications requiring higher temperature resistance, get in touch with Qimarox.

The machines are not available in a hygienic version. It has not been designed or constructed to meet the specific requirements necessary for hygienic applications. As alternative we can supply a stainless steel version and for the Prorunner mk5 a Wash Down version is available.

The machines can be configured in multiple variants for use in environments involving saltwater exposure. To ensure durability and performance, materials and protective coatings resistant to corrosion are essential. Proper selection of components, such as stainless steel or EPD coating, can prevent material degradation. For applications requiring salt water resistance, get in touch with Qimarox.

The machines can be supplied without the inclusion of zinc material. If desired, alternative materials or coatings can be used based on specific requirements. For applications requiring no zinc parts, get in touch with Qimarox.

The machines can be used in dusty environments. It is crucial to adhere to the prescribed maintenance schedule to ensure optimal performance and longevity. Dust accumulation can impair functionality, leading to increased wear and potential failure. Regular maintenance helps prevent these issues, safeguarding operational efficiency and reducing downtime. Compliance with the maintenance plan is essential for sustained reliability and safety. Please note that the machine can not be used in ATEX environments.

The machines has not been tested or calculated for seismic regions. Structural integrity under seismic loads is unverified. Design modifications or anchoring may be necessary for compliance and safety. Until then, operate with caution in high-seismic-risk areas.

EPD coating is a pretreatment before powder coating, which makes the coating more resistant to e.g. moisture environments.

Yes, the machine can be supplied with EPD (KTL) coating.

No, there can be differences due to total chain length, column height, product height and number of carriers needed for the capacity. This is to maximize utilization of the chain wheel used to tension the chain.

The machine needs to be anchored to the floor, see documentation. Above 4 meters height the machine also needs to be anchored every 4 meters to a solid structure for sideways stabilization.

This depends on the motor and the customer’s preference. We use brake voltage 400V AC as standard.

This is to increase the friction between the rollers and the product. This allows, for example, plastic crates (which slide easily) to be transported more effectively. It can also reduce the noise level when ‘harder’ products are transported.

The standard is with an infeed and outfeed sensor on the column and a rotation detection on the lower sprocket for a basic lift. The conveyors all have two standard photocells with reflectors to detect the products.

In certain situations, this is possible (Always in consultation with and with approval of Qimarox). There are special brackets with which the lift can hang through a floor. We can supply the brackets, but the integrator needs to construct the attachment for fixating the machine to the floor.

No, the x-size is limited to the maximum values provided in the lift specifications. Because it is a continuous lift, the forks on the opposite side come along in the opposite direction. If a product is too wide, a collision will occur.

This is possible, but the machine is not designed for this purpose. The mk5 is essentially a continuous vertical conveyor meant to start empty and then continue running continuously. When the machine is used for start-stop sequence, a heavier gear motor will needed.

The maximum column height of the Prorunner mk5 Wash Down is 7850mm. Till a column height of 5900mm the machine will be delivered fully assembled. When the column is higher than 5900mm the machine will be delivered in pre-assembled modules and assembly on site is required.

To know if this is possible we need to have more information on the I/O module to use so we can check if it can be mounted on the same location as our standard unit or if we need to make changes to the design. In every situation additional cost can apply and it may also effect delivery time. Preferred is to stick with the standaard options supplied by Qimarox.

Leaving the unit out will also generate additional cost as it would require a change request. Ask your sales representatives for the possibilities.

This is to increase the friction between the rollers and the product. This allows, for example, plastic crates (which slide easily) to be transported more effectively.

All our vertical conveyors are fully electrical. However, some add-ons such as tilting conveyors or stoppers (e.g. in a bypass conveyor) require pneumatics.

The machines are not suitable for ATEX environments. It has not been designed or certified for use in explosive atmospheres as defined by ATEX standards.

The Prorunner vertical conveyors always carry the CE certificate from Qimarox. When the system integrator incorporates the lift into a larger system, they must issue a CE certificate for the entire system to ensure overall compliance.

By not using a counter weight it’s possible to have more flexibility for your lay-out as pallets can go in and out in each direction. Anther factor is cost, on engineering, material and maintenance. For each different application the weight would be different and by adding moving parts maintenance becomes more expensive. Also the counter weight would need safety pins for person safety when entering the safety zone.

All these additional costs will not compensate the slightly higher cost of a stronger gear motor.

No, the mk5 wash-down has the same maximum product dimensions as a standard mk5 (600×610). If the need arises to transport bigger products, we recommend the mk5 XL, which can transport products up to 900×610 mm, however the mk5-XL is not available as a Wash-Down version.

No, our vertical conveyors are designed to work within an automated conveyor system.

Yes, a functional description and software block will be provided by Qimarox.

We supply software blocks for both Siemens and AllenBradley Platforms, the software can be used to be implemented within your project software.

Our aim is to make integration of the equipment as easy as possible to any integrator.

The Prorunner mk1 and mk5 are available with a MoviMot drive system. This is not a standard component, which means that delivery time may be longer and costs may be higher.