Frequently asked questions

No, neither this or any other palletizer can be used in freezer conditions. They use pneumatics, which are not apt to be used in cold environments (anything under 10 degrees Celsius), and have other parts that have not been tested for freezer conditions. A deep-freeze palletizer is in development.

The thickness of the powder coating must be at least between 60µm and 90µm per layer. With a primer and a topcoat, the thickness is at least 120-180µm.

When having an EPD coating, an extra 18-25µm is added.

As we have many different situations it’s hard to compare directly but in general energy consumption is lower as in our machines we only use energy to move the product and there is no large steel parts that needs to get into motion.

No, we can only handle cartons with relatively flat bottom / top within current design.

We don’t work with agents or sole distributors. Our vertical conveyors are sold to every OEM or System Integrator, for our palletizers we only work with companies that made a strategic decision to add the Qimarox solutions to their product portfolio, and are approved and trained by us. We still can have different partners in a region or industry, if an end-user is requesting several contacts we will provide these. A lead is forwarded first to a Gold, Silver and last to Bronze partner. If you are an integrator and interested in becoming a Certified System Partner please contact us.

EPD coating is a pretreatment before powder coating, which makes the coating more resistant to e.g. moisture environments.

Yes, the machine can be supplied with EPD (KTL) coating.

The requirements for the cartons are the same, both types of cartons should be closed properly without any loose or flapping lids.

However, taped cartons can have loose tape ends, so when working with them extra sensors are placed at higher positions to detect such cases.

Currently a Twistrunner is not sold as a stand-alone unit. Please check availability with your sales representative.

There standard language is English but there are multiple languages available, such as Spanish. Any other language can be brought in if needed. Language can easily be switched at wish on the panel.

Yes, every Qimarox palletizer can handle ‘incomplete’ layers or pallet loads. If it receives a signal (manual or automated) that the last SKU of a batch has entered, the machine can empty itself out fully automated.

A Twistrunner is driven by one or two gear motors (depending on type of Twistrunner) operated by a frequency controller. The rollers of the Twistrunner are belt driven. For every belt driven roller conveyor we always have a spare belt installed to make sure down time is minimized as much as possible if a belt would need replacement.

This depends on the motor and the customer’s preference. We use brake voltage 400V AC as standard.

Bearings we have installed do not need to be lubricated. Installed bearings are sealed bearings (ZZ and 2RS) and are factory-filled with grease. They cannot be re-lubricated. These bearings have a maintenance-free lifespan. Re-lubrication is not necessary; instead, in case of wear or reduced performance, the bearings should be replaced.

The machines are not suitable for ATEX environments. It has not been designed or certified for use in explosive atmospheres as defined by ATEX standards.

FCA/CIF/DDP/DAP

We pack our products on wood with an heat treatment. When the shipment goes overseas we use VCI worthy foil to ensure that the shipment is free of moisture and dust.

Yes, all our wood is treated against pests by a heat treatment and meets the world wide ISPM 15 standard.