Frequently asked questions

The thickness of the powder coating must be at least between 60µm and 90µm per layer. With a primer and a topcoat, the thickness is at least 120-180µm.

When having an EPD coating, an extra 18-25µm is added.

The machines are not suitable for temperatures above 40 degrees Celsius. Its components have not been rated or classified for use in such high-temperature environments. Operating the machine beyond this limit may lead to performance issues, accelerated wear, or component failure. For applications requiring higher temperature resistance, get in touch with Qimarox.

The machines are not available in a hygienic version. It has not been designed or constructed to meet the specific requirements necessary for hygienic applications. As alternative we can supply a stainless steel version and for the Prorunner mk5 a Wash Down version is available.

The machines can be configured in multiple variants for use in moisture environments or when the machines are cleaned with water. To ensure durability and performance, materials and protective coatings resistant to corrosion are essential. Proper selection of components, such as EPD coating, stainless steel or the Wash Down variant, can prevent material degradation.

The machines can be supplied without the inclusion of zinc material. If desired, alternative materials or coatings can be used based on specific requirements. For applications requiring no zinc parts, get in touch with Qimarox.

The machines are not designed for cleanroom use.

The machines has not been tested or calculated for seismic regions. Structural integrity under seismic loads is unverified. Design modifications or anchoring may be necessary for compliance and safety. Until then, operate with caution in high-seismic-risk areas.

EPD coating is a pretreatment before powder coating, which makes the coating more resistant to e.g. moisture environments.

Yes, the machine can be supplied with EPD (KTL) coating.

No, these machines are not available in stainless steel. However, we can supply stainless steel feet and colored parts are available with KTL coating for extra corrosion protection.

Pallet dispensers are not equipped with AC drives. They are operated by pneumatic cylinders.

This depends on the motor and the customer’s preference. We use brake voltage 400V AC as standard.

Bearings we have installed do not need to be lubricated. Installed bearings are sealed bearings (ZZ and 2RS) and are factory-filled with grease. They cannot be re-lubricated. These bearings have a maintenance-free lifespan. Re-lubrication is not necessary; instead, in case of wear or reduced performance, the bearings should be replaced.

The machines are not suitable for ATEX environments. It has not been designed or certified for use in explosive atmospheres as defined by ATEX standards.

Yes, a functional description and software block will be provided by Qimarox.

We supply software blocks for both Siemens and AllenBradley Platforms, the software can be used to be implemented within your project software.

Our aim is to make integration of the equipment as easy as possible to any integrator.

FCA/CIF/DDP/DAP

We pack our products on wood with an heat treatment. When the shipment goes overseas we use VCI worthy foil to ensure that the shipment is free of moisture and dust.

Yes, all our wood is treated against pests by a heat treatment and meets the world wide ISPM 15 standard.